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1-805-900-6000

FAQ's

We understand the hesitation to travel in light of COVID-19. Family is our number one priority, and we want you to make the best travel decision for your family’s safety and well-being. Everyone deserves something to look forward to, and we look forward to hosting your family when this stress recedes. 

We have adopted more flexible policies during this challenging time: 

Speak with our reservation specialists to assist with moving an existing reservation to a future date. Our cancellation policy (less than 60 days before arrival date) has been relaxed. 

Here are your options: 

 Reservations with an arrival date before April 14, 2020 can reschedule any time in 2020 with no penalty; or cancel with a refund (less the Convenience Fee & of course the security deposit and cleaning fee is refunded too). 

 Existing reservations with an arrival date after April 14, 2020 are subject to the standard cancellation policy.







Company Profile


Seven Sisters Vacation Rentals is a full service vacation home rental management and marketing company for your vacation home needs. Whether you need a reputable business to locate a California vacation home rental, or a reliable team to manage your luxury vacation home, Seven Sisters Vacation Rentals will help you every step of the way. Our team is friendly and knowledgeable because we know what it's like to be in your shoes. 




our staff's promise

"Our work is good. I promise. And behind that promise, I want you to know that I back our work with a satisfaction guarantee. My team and I won't stop working until you like what we've done.".

-TERRI HICKS, Owner Seven Sisters Vacation Rentals

WE ARE ESTABLISHED. 

Seven Sisters Vacation Rentals is well known and well trusted by our owners and guests. We only inventory vacation homes of distinction located on the California central coast to Big Sur coastline. 


WE KNOW MARKETING. 

Our multi-channel marketing plan is implemented and managed by our highly experienced and motivated team of marketing professionals. In a recent internal study of internet searches, we discovered that the Seven Sisters Vacation Rentals name is searched as often for California central coast accommodations as nationally branded hotel chains. 


WE PROVIDE RESERVATIONS. 

Our friendly and knowledgeable in-house Reservations Team sets the stage for an outstanding vacation experience for our guests. The team is well trained and very knowledgeable about every property we represent. 


WE ARE COMMITTED TO GUEST RELATIONS.
 

Seven Sisters Vacation Rentals team promptly answers guest inquiries and anticipates guest needs by maintaining in-home directories and welcome information packets. Should a guest require immediate attention while in-home, our team is available to respond. 


WE ARE COMMITTED TO OWNER GUEST RELATIONS. 

Our team steps in to completely set up homes for short-term vacation rental, including obtaining county and city licenses. Additionally, they routinely inspect properties in order to communicate with owners any necessary upgrades or replacement equipment needed. Each home owner will receive monthly statements and occupancy reports. 


WE PROVIDE COMPLETE PROPERTY CARE. 

Our team treats each property with the highest regard. We are proactive property managers who constantly refine our services. We are dedicated to quality control and timely communication with owners. We strive to make sure each guest is impressed upon arrival. We account for everything. Our accounting team makes sure the numbers add up. Your statements are precise and on time.